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Checking/Savings Q&A

 

Does Peoples First offer debit cards with the account?

Yes! Peoples First offers FREE Visa debit cards with all checking accounts and FREE ATM cards with all savings accounts.

 

How do I change the address on my accounts? Can I send a request by e-mail?

To help prevent identity theft, a change of address form is required to be completed in person with a Peoples First Customer Care Representative.

 

How do I order new checks?

You may order checks on-line at www.peoplesfirstohio.com. Our Customer Care Representatives also can assist you.

 

How do I stop an automatic payment?

A signed, written request is required two weeks prior to the payment date.

 

Are images of checks included with monthly statements?

Images of your checks are provided with your bank statement each month, except for Freedom Checking accounts.

 

What types of overdraft protection does Peoples First offer its customers?

We offer a sweep account that protects your primary account. In the event a debit clears and the money is not available, funds will “sweep” from your sweep protection account to cover the debit item. There is a $5.00 sweep fee per transaction. We also offer an overdraft protection line of credit. In the event a debit clears and the money is not available, funds will be moved from the overdraft protection account to your checking account to cover the debit item. The amount moved from the overdraft protection account will bet the smallest multiple of the minimum advance ($100) necessary to cover the debit item. Contact us for information on interest rates and applicable fees.

 

How do I stop a payment on an outstanding check? What is the fee?

To place a stop payment, you can speak with a Customer Care Representative. A signed stop payment request form is required and a $30.00 fee is assessed.

 

How do I change my ATM PIN?

To provide security and reduce the risk of identity theft, this service is only accessible at either locations of a Peoples First Savings Bank ATM.

 

Where can I find rate information for the checking, savings and loan products offered by Peoples First?

On-line at  www.peoplesfirstohio.com, or a friendly customer care representative can assist you.

 

Visa Credit Card Lost/Stolen 24 hr. Customer Service 800-883-0131

View Federal Deposit Insurance Corporation website View U.S. Department of Housing and Urban Developement website

Visa Debit Card lost/Stolen 24 hr. Customer Service 800-528-2273

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